These delays are specific to Connect orders.
For court delays on Fuse orders please check the Fuse Court Delays page.
Connect Court Delays.
Last Court Update: Please note that the date mentioned in our Last Court Update column represents the most recent direct update we received from the court. We understand the importance of accuracy and strive to provide up-to-date information.
Clear Only: In some situations, a court delay or limited access to personally identifiable information (PII) may occur, which can affect our ability to complete orders where possible records are found using the provided identifiers. In these situations, we can only complete the order if no possible records have been found. These situations are usually temporary, and we actively pursue alternative avenues to ensure successful completion of Hits as well as Clears.
Our dedicated team follows up regularly to ensure the information remains accurate and current. However, court processes can change rapidly. We recommend checking back regularly for the most recent updates as we aim to keep you informed about ongoing cases.
|
Latest Update |
County |
State |
Date of Closure |
Court Status |
Length of Closure |
Can Complete Orders |
Clear Only |
Details |
|---|---|---|---|---|---|---|---|---|
|
09/18/2025 |
Upton |
TX |
07/31/2025 |
Delayed |
Unknown |
No |
No |
9/18/25 - At this time, court clerks are no longer assisting in completing orders in Upton County. Orders cannot be completed until the Public Access Terminal issues have been fully resolved by the court.
|
|
08/21/2025 |
Butler |
OH |
08/21/2025 |
Delayed |
Unknown |
No |
No |
The online primary index for Middletown Municipal court is currently down due to a cyberattack. At this time, there is no ETA on when the index will be restored. Please expect delays on all Butler County orders while the outage persists. If you would like your Butler County orders completed without a search of the Middletown Municipal court, please contact support@informdata.com. |
|
09/04/2025 |
All |
MI |
09/04/2025 |
Delayed |
Unknown |
Yes |
No |
9/25/25 - Automation in MI has been restored however please continue to expect delays as orders are being processed at a slower rate due to the security updates made to the online index. Our teams are working diligently to increase the rate at which the orders are processing.
9/4/25 - The online primary index has made changes requiring updates to our automation. Please expect delays on MI orders while our team works to complete all necessary updates. |
|
09/23/2025 |
Los Angeles |
CA |
09/18/2025 |
Delayed |
Unknown |
Yes |
No |
Court systems in Los Angeles are currently experiencing latency issues due to a malware attack that occurred late Thursday afternoon, 9/18/25. The systems are accessible, functional, and up to date, however, please expect delays on criminal and civil orders due to the system performance issues resulting from the attack. Court clerks have confirmed they are actively working toward a resolution but cannot provide an ETA on full recovery at this time.
|
|
09/30/2025 |
Mohave |
AZ |
09/30/2025 |
Delayed |
Unknown |
Yes |
No |
Please expect delays on all orders requiring clerk assistance out of the Kingman Justice Court in Mohave County due to short staffing with court clerks. Currently, the court cannot provide an ETA on when additional staff will be available to assist researchers. Our team is working with the court to minimize delays as much as possible.
|
|
10/14/2025 |
Pima |
AZ |
10/14/2025 |
Delayed |
Unknown |
Yes |
No |
Please expect delays due to changes with court staffing. Our team is working with the court and new clerks to minimize delays as much as possible. |
|
10/21/2025 |
Floyd |
TX |
10/21/2025 |
Delayed |
Unknown |
No |
No |
The District and County clerks in Floyd are currently migrating to a new system for their primary index. At this time, the primary online index will no longer be updated with new case information. Our team is working diligently to transition to a conventional in-court research process while the system migration is taking place. Please expect delays on all Floyd County orders during the migration period. |
|
10/21/2025 |
Clark |
NV |
10/20/2025 |
Delayed |
Unknown |
Yes |
No |
The primary online index for the North Las Vegas Municipal court is currently down for maintenance. Please expect delays on all Clark County orders requiring a search of the North Las Vegas Municipal court while the maintenance window persists. |
|
10/23/2025 |
Lake |
OH |
10/23/2025 |
Delayed |
Unknown |
Yes |
No |
The Mentor Municipal court’s primary online index is currently experiencing an outage with no ETA provided on when it will be restored. Please expect delays on all Lake County orders requiring a search of the Mentor Municipal court. |
|
10/28/2025 |
Lassen |
CA |
10/24/2025 |
Delayed |
Unknown |
Yes |
No |
As of Friday, October 24, 2025, the Lassen County Clerk’s Office has ceased releasing or confirming dates of birth (DOB) and other personally identifiable information (PII) related to potential cases. The court has also confirmed that all court copies will now have DOBs and PII redacted. Our teams are actively working with the court and clerk’s office to fully understand the scope of this policy change, as well as to explore any alternative options for obtaining confirmation of DOB and/or other identifying information going forward. At this time, please anticipate delays on all Lassen County orders where potential returnable cases have been located. |
|
10/14/2025 |
Bandera |
TX |
10/10/2025 |
Delayed |
Unknown |
No |
No |
Bandera County has been removed from the online primary index. Court clerks have confirmed that no alternative online access point is currently available. As a result, please anticipate delays on all Bandera County orders while our team transitions to a conventional onsite research process. |
|
11/06/2025 |
Will |
IL |
11/06/2025 |
Delayed |
Unknown |
Yes |
No |
The online primary index for Will County is experiencing user access and timeout issues, impacting our automation capabilities. Our team is currently working to complete all orders through manual research to minimize delays to the extent possible. Please expect delays to occur on all Will County orders while the issues with the online index persist.
|
|
11/06/2025 |
Multiple Counties |
TX |
11/06/2025 |
Delayed |
Unknown |
No |
No |
The online primary index used for Upshur, Young, and Titus Counties have begun restricting access, impacting our automation capabilities as well as user login. Our team is working diligently to regain access to the online index as quickly as possible. Please expect delays on all orders in these three counties while the issues persist.
|
|
11/11/2025 |
Boyle |
KY |
11/11/2025 |
Delayed |
Unknown |
No |
No |
The in-court public access terminal is currently down and inaccessible. Court clerks have contacted the Kentucky Administrative Office of the Courts for repairs but cannot provide an ETA for when the PAT will be restored. Please expect delays on all Boyle County orders while the outage remains active.
|
|
11/11/2025 |
Bracken |
KY |
11/11/2025 |
Delayed |
Unknown |
No |
No |
The in-court public access terminal is currently down and inaccessible. Court clerks have contacted the Kentucky Administrative Office of the Courts for repairs but cannot provide an ETA for when the PAT will be restored. Please expect delays on all Boyle County orders while the outage remains active.
|
