Connect Court Delays.

An unexpected change to the primary online index in Clayton County is currently impacting our automation capabilities. Please expect delays on all Clayton County orders until automation has been fully restored. 

Our team is working to update automation for the primary online index across all West Virginia counties. Orders are currently being completed through manual research. Please expect delays on all West Virginia orders until automation has been fully restored.

Court clerks in San Diego County are currently enforcing a strict five-case pull limit per researcher. Please expect delays on all San Diego County orders requiring clerk assistance. 

9/3/26 - All Cuyahoga Court indexes are currently accessible and our team is working diligently to complete all previously impacted orders.


8/4/26 - The primary index for Rocky River Municipal Court is currently experiencing an outage. At this time, no estimated timeline has been provided for when service will be restored. Please expect delays on all Cuyahoga County orders requiring a search of Rocky River Municipal Court until the index has been fully restored. 

The primary online index for Dallas County is currently experiencing intermittent issues that are impacting our automation capabilities. To minimize disruption, our team is completing orders through manual research. Please expect delays on all Dallas County orders until the index issues have been fully resolved. 

Our team is currently investigating an issue affecting our automation capabilities for the online index used to process Statewide Texas orders. In the interim, orders are being completed through manual research while the necessary updates are implemented. Please expect delays on all Statewide Texas orders until automation has been fully restored. 

9/4/26 - Research has resumed and our team is working to complete all impacted orders. 

8/25/26 - The new case management in Sacramento Superior Court is continuing to have issues impacting research capabilities. At this time, no additional ETA has been provided by the court on when the issues will be resolved. Please continue to anticipate delays on all Sacramento County orders. 



8/18/26 - The Sacramento Superior Court has transitioned to a new case management system, which is currently experiencing issues that are preventing research from being completed. The court currently expects these issues to be resolved by Friday, 8/21. Please expect delays on all Sacramento County orders while these issues persist. 

A recent update to the primary online index in Smith County is currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Smith County orders until automation has been fully restored. 

The Philadelphia courthouse has implemented a new file retrieval limit of 20 file pulls per week. Please expect delays on Philadelphia County orders requiring court file retrieval due to this new limitation. 

A recent security update to the primary online index in Nueces County is currently impacting our automation capabilities. Orders are being completed through conventional research while our team implements the necessary updates to restore automation. Please expect delays on Nueces County orders until automation has been fully restored. 

We are currently experiencing a disruption to automated processing for Tarrant County orders. In the interim, orders are being completed through conventional research while our team implements the necessary automation updates. Please expect delays on all Tarrant County orders until automation has been fully restored.

The primary online index for McLennan County was recently updated, impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all McLennan County orders until automation has been fully restored. 

Our team is currently investigating a disruption affecting automated processing for Statewide Oklahoma orders. In the interim, orders are being completed through manual research while our team works to restore automation. Please expect delays on Statewide Oklahoma orders until automation has been fully restored. 

The Public Access Terminal (PAT) in Pinal County is currently experiencing intermittent loading issues that are impacting research capabilities. The courthouse supervisor is aware of the issue; however, no estimated timeline has been provided for when full functionality will be restored. Please expect delays on all Pinal County orders while these issues persist. 

Recent security updates to the primary online index in Brazos County are currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Brazos County orders until automation has been fully restored.

10/6 - Court clerks continue to experience staffing shortages, and no updated timeline has been provided for when staffing levels are expected to return to normal. Our team is actively working with the courts to better understand the anticipated impact on turnaround times for searches requiring clerk assistance. Please expect delays while these staffing challenges persist.

9/17 - Court clerks in Mississippi County are currently experiencing staffing shortages and will have limited availability to assist with search requests until Monday, 9/21. Please expect delays on all Mississippi County orders requiring clerk assistance until staffing levels return to normal.

Our team is currently implementing required updates to automation for the primary online index in Collin County. Orders are being completed through manual research in the interim. Please expect delays on all Collin County orders until automation has been fully restored.

A recent security update to the primary online index in South Dakota is currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all South Dakota orders until automation has been fully restored.

The primary online index for Coweta County is currently experiencing intermittent issues that are impacting our research capabilities. Please expect minor delays on Coweta County orders while these issues persist. 

The primary online index for Calcasieu Parish has transitioned to a new platform, which is currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Calcasieu Parish orders until automation has been fully restored. 

Our team is currently implementing required updates to automation for the primary online index in Blount County. Orders are being completed through manual research in the interim. Please expect delays on all Blount County orders until automation has been fully restored. 

Recent updates to the primary online indexes in several Texas counties are currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on orders in the following counties until automation has been fully restored: Chambers, El Paso, Lamar, Morris, and Willacy. 

Recent updates to the primary online index used in several Illinois counties are currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on orders in the following counties until automation has been fully restored: Champaign, DeKalb, Kendall, LaSalle, Madison, Sangamon, St. Clair, and Vermilion. 

The primary court index for Sandusky County is currently being converted to a new system. At this time, no estimated timeline has been provided for when the conversion will be completed. Orders will remain paused until access to the new system is available. Please expect delays on all Sandusky County orders until the system conversion has been completed and normal processing can resume. 

Recent security updates to the primary online index in Davidson County are currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Davidson County orders until automation has been fully restored.

The Floyd County Justice Center and Circuit Court Clerk’s Office are closed this week in observance of a local festival. Normal court operations are expected to resume on Monday, 10/12. Please expect delays on all Floyd County orders during the closure period.

Recent security updates to the primary online index in Sutter County are currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Sutter County orders until automation has been fully restored.

Recent security updates to the primary online index in Yolo County are currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Yolo County orders until automation has been fully restored. 

The primary online index for Santa Cruz County is currently experiencing issues and errors that are preventing portal access and impacting our automation capabilities. Orders are being completed through manual research while these issues persist. Please expect delays on all Santa Cruz County orders until normal portal access and automation capabilities have been fully restored. 

The primary online index for Tulare County is currently experiencing issues and errors that are preventing portal access and impacting our automation capabilities. Orders are being completed through manual research while these issues persist. Please expect delays on all Tulare County orders until normal portal access and automation capabilities have been fully restored.