Fuse Court Delays.

The District and County clerks in Floyd are currently migrating to a new system for their primary index. At this time, the primary online index will no longer be updated with new case information. Our team is working diligently to transition to a conventional in-court research process while the system migration is taking place. Please expect delays on all Floyd County orders during the migration period. 

12/18/25 - As part of our continued focus on providing timely updates and transparent communications, we want to keep you updated on the current delays and causes in Harris, TX. This follow-up outlines the latest developments and the actions now underway to help keep your work moving as well as provides communication language you can use with your own clients. 

As shared earlier, Harris County has implemented significant blocking of online login activity impacting automation agents for InformData and other providers. We recognize how frustrating this is and are continuing broader initiatives to drive fulfillment changes through technology and direct data access. 

In the interim, based on the sustained blocking activity, InformData is evaluating and activating additional fulfillment paths designed to keep searches progressing wherever possible. These include: 

• Exploring direct, onsite access at the courthouse to ensure continued throughput while online systems remain restricted. 

• Leveraging available public-domain access points where appropriate and allowed by the county. 

• Continuing to process urgent requests through conventional methods when access is available. 

• Engaging with county leadership to gather more clarity on the restrictions and advocate for restored access. 

• Testing additional capacity channels to expand movement of existing Harris County backlog. 

These steps give you access to fulfillment options that automated-only providers may not be able to leverage. 

Because online access remains blocked, you should continue to expect interim delays on Harris County searches, both those currently pending and any new volume submitted. As more organizations across the industry shift to onsite or manual courthouse research, turnaround times may fluctuate based on overall court capacity and researcher availability. 

We will provide another update once our evaluation of these expanded access methods is complete and we can confirm which paths will provide the most stable throughput.  We will provide another update before end of business tomorrow.  

In effort to support your own communications with your clients, we also wanted to provide additional details:    

• This is a county-driven access restriction, not an issue with any individual provider. 

• Harris County is actively blocking online access, which is slowing processing across all fulfillment paths. 

• Searches may require onsite or in-court work, which can carry longer turnaround times. 

• InformData is actively implementing supplemental methods to keep work moving wherever possible. 

• Additional updates will follow as sustainable processing methods are confirmed. 

We will continue to do everything possible to advance your orders and will notify you as soon as new access methods are validated and active. 

12/16/25 - The primary online index for Harris County has undergone a system update that is currently impacting both access and automation functionality. Our team is actively investigating the issue and working to restore full automation capabilities as quickly as possible. Please expect delays on all Harris County orders at this time. 

Court Clerks are providing required documents for complete case information at a slower rate. Please expect delays on all Kanawha County orders requiring clerk assistance at this time. 

4/30/26 – Court clerks in Macon County have not yet been able to return to the courthouse or resume normal operations. At this time, no updated estimated timeline has been provided for when operations will fully resume. Our team will continue to follow up with court staff and will provide updates as additional information becomes available.

The Macon County courthouse is currently closed due to mold remediation. The court has indicated that reopening is expected within the next two to three weeks. Please expect delays on all Macon County orders while the courthouse remains closed. 

3/31/26 - Recent changes to the primary online indexes in several Ohio counties are affecting our automation capabilities. Please expect delays in the following counties until automation has been fully restored: Hancock, Henry, Jackson, Licking, and Muskingum.

Court systems in Tuolumne County are currently down, and no estimated time of restoration has been provided. Please expect delays on all Tuolumne County orders while the outage remains in effect.

An unexpected change to the primary online index in Clayton County is currently impacting our automation capabilities. Please expect delays on all Clayton County orders until automation has been fully restored. 

The Public Access Terminals (PATs) at the Zapata County courthouse are currently inaccessible due to an ongoing system migration. Court clerks have not provided an estimated timeline for completion. Please expect delays on all Zapata County orders until access to the PATs has been restored. 

Our team is working to update automation for the primary online index across all West Virginia counties. Orders are currently being completed through manual research. Please expect delays on all West Virginia orders until automation has been fully restored.

Court systems in Adams County are currently experiencing an outage, and no estimated time of restoration has been provided. Please expect delays on all Adams County orders while the outage remains in effect. 

The primary online index for Fulton County is currently experiencing issues that are impacting our automation capabilities. Orders are being completed through manual research at this time. Please expect delays on all Fulton County orders until automation has been fully restored.

The primary online index for Dallas County is currently experiencing intermittent issues and errors that are impacting our automation capabilities. Please expect delays on all Dallas County orders while these issues remain ongoing. 

Court clerks in Clinton County are currently experiencing staffing shortages, and no estimated timeline has been provided for when staffing levels will return to normal. Please expect delays on all Clinton County orders while these staffing challenges persist. 

The Clerk’s Office is currently undergoing renovations, which is impacting court copy retrieval and the availability of clerk assistance. At this time, no estimated timeline has been provided for when normal operations will resume. Please expect delays on all Philadelphia County orders requiring clerk assistance. 

5/11/26 - Automation has been fully restored for Cameron, Hudspeth, Nacogdoches, Oldham, Starr, Washington, and Wharton Counties. Please continue to expect delays in Angelina, Collin, and Johnson Counties. 



5/7/26 - Unexpected changes to the online index in several Texas counties are currently impacting our automation capabilities. Orders are being completed through manual research at this time. Please expect delays in the following counties until automation has been fully restored: Angelina, Cameron, Collin, Hudspeth, Johnson, Nacogdoches, Oldham, Starr, Washington, and Wharton.