Connect Court Delays.

10/30/26 - As a follow-up to our recent updates on the State of Michigan’s transition from MICourts to its new court records system (MOCCS), we are pleased to share that the below counties have completed testing and meet our search standards. Our interim process is moving to a manual fulfillment method as we work to establish connections with the new MI court system. 
 
Effective today, October 30th, we are resuming order completions in Connect for these counties. Orders that were on hold will begin completing, and new orders will process normally. No action is needed on your part. We have made the decision to proceed forward without passing the cost impact to you, despite an interim change in fulfillment method to complete these searches. Of note, given the manual fulfillment path, there will be an impact to TAT. 
 
Order Exceptions
Raw data remains on hold but can be completed as fully formatted. Please reach out to your Account Executive if interested in running these. 
 
Fuse orders will resume once the full MI Court transition is complete & connections to the system are reestablished. 
 
Tested and approved counties: Antrim, Bay, Genesee, Grand Traverse, Jackson, Leelanau, Macomb, Oakland, St. Clair, and Washtenaw
 
As stated on the MOCCS site, the non-convictions and dismissed cases and charges are no longer available for reporting. 
 
Testing for the remaining Michigan counties impacted by the MICourts to MOCCS transition is ongoing, and orders in those counties remain on hold. The remaining counties will automatically be turned on as testing is completed and results pass our search standards. 
 



10/21/26 - The Michigan State Court Administrative Office (SCAO) will discontinue the MiCOURT Case Search, the primary source for county criminal searches, on October 22, 2026. It will be replaced by the Michigan Online Court Case Search (MOCCS).

This change affects court searches in the 58 Michigan counties listed below. During the transition, searches will be completed manually, so turnaround times will be longer than normal.

WHAT’S CHANGING

MOCCS (the new system) is designed to centralize Michigan court record searches. According to SCAO, it will display the same court information currently available through MiCOURT and will expand the number of courts searchable through one system.

However, this update will include changes to the search process. MOCCS returns only exact matches to the entered search criteria. Results depend on how a name or other identifier is entered, so variations in spelling, format, or identifiers could affect what is returned. To ensure we support your ability to get accurate, complete results, we are building our new automation process with this in mind.

WHAT WE’RE DOING

We are working directly with SCAO to confirm:

• Additional counties or courts that may become searchable through MOCCS
• Whether MOCCS data fully matches what was available through MiCOURT
• Any new search, access, or operational requirements
• How the new search logic may affect the completeness and quality of results

We will not represent MOCCS results as complete until we have confirmed these points.

To keep Michigan orders moving, we have assigned dedicated staff to manually complete searches using MOCCS once it is live. At the same time, our automation team is building a compliant MOCCS workflow.

EXPECTED TURNAROUND TIMES DURING THE TRANSITION

• Clear results: approximately 24–48 hours
• Results with a hit: approximately 48–72 hours

Turnaround may be longer in jurisdictions with high order volumes. We will share updated build timelines and turnaround expectations once the new workflow has been tested.

AFFECTED JURISDICTIONS

Alger, Allegan, Alpena, Antrim, Baraga, Barry, Bay, Benzie, Calhoun, Cass, Clare, Clinton, Crawford, Eaton, Emmet, Genesee, Gladwin, Gogebic, Grand Traverse, Gratiot, Hillsdale, Houghton, Ingham, Ionia, Iosco, Iron, Isabella, Jackson, Kalkaska, Lapeer, Leelanau, Lenawee, Livingston, Luce, Mackinac, Macomb, Manistee, Marquette, Mason, Menominee, Midland, Missaukee, Monroe, Montcalm, Montmorency, Muskegon, Oakland, Oceana, Oscoda, Ottawa, Sanilac, Schoolcraft, Shiawassee, St. Clair, Tuscola, Van Buren, Washtenaw, Wexford

Searches in all other Michigan counties are not expected to be affected.

Our goal throughout this transition is to maintain the quality and accuracy of Michigan court searches while limiting delays. We will provide updates as part of our delay notifications as we have more details.

The primary online index for Tulare County is currently experiencing intermittent issues that are impacting our automated processing capabilities and resulting in slower-than-normal processing times. Please expect minor delays on all Tulare County orders while these index issues persist. 

10/27/26 - Our testing has confirmed that the Island District Court and San Juan District Court have fully updated their systems. Normal processing has now resumed for Island and San Juan counties. Blaine Municipal Court in Whatcom County has confirmed that its case information is still not up to date. Skagit District Court and Mount Vernon Municipal Court have also confirmed that their case information remains incomplete. As a result, automation for Skagit and Whatcom counties will remain paused. We will continue working with the courts and will verify that their systems are fully updated before resuming order processing in these jurisdictions.

 



10/13/26 - Our testing and today’s review of court websites confirm that court systems in San Juan, Island, Skagit, and Whatcom counties in Washington remain unavailable due to the JIS-Link migration. The expected downtime has been extended through October 25.

10/8/26 - InformData was made aware that the JIS-Link system migration is impacting access to court information in Island, San Juan, Skagit, and Whatcom Counties. During this transition, new case filing information will not be updated in JIS-Link from October 7, 2026, at 5:00 PM through October 12, 2026, at 5:00 AM (Pacific Time).

As with the recent Snohomish and King County migrations, our team will remain in contact with the affected courts to verify that case filing information is fully updated before resuming normal order processing.

The following courts are impacted:

Island County, WA

• Island District Court – Includes Langley Municipal Court

San Juan County, WA

• San Juan District Court

Skagit County, WA

• Anacortes Municipal Court
• Burlington Municipal Court
• Mount Vernon Municipal Court
• Sedro-Woolley Municipal Court
• Skagit District Court – Includes Concrete Municipal Court and La Conner Municipal Court

Whatcom County, WA

• Bellingham Municipal Court
• Blaine Municipal Court
• Everson/Nooksack Municipal Court
• Ferndale Municipal Court
• Lynden Municipal Court
• Sumas Municipal Court
• Whatcom District Court

Please expect delays on orders in these counties until the migration is complete and updated case filing information has been verified. If you would like to explore available alternative options for completing orders in these jurisdictions during the transition, please contact support@informdata.com. We will continue monitoring the situation and provide additional updates as normal processing resumes.

The Woodruff County District Court is currently experiencing staffing shortages that are impacting the availability of clerk assistance. Staffing levels are expected to return to normal by Monday, 11/2. Please expect delays on all Woodruff County orders requiring clerk assistance during this time. 

The Public Access Terminal (PAT) at the Cumberland County courthouse is currently experiencing an outage and remains inaccessible. At this time, no estimated timeline has been provided for when access will be restored. Please expect delays on all Cumberland County orders while the outage persists. 

A recent security update to the primary online index in Fresno County is currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Fresno County orders until automation has been fully restored.

10/21/26 - Edmonds Municipal Court has confirmed that all required case filing updates have been completed. Normal processing of Snohomish County orders has now resumed. 

10/8/26 - All Snohomish County Courts are up and running with the exception of Edmonds Municipal Court. The Edmonds Court has told us to expect them to be fully up and running by either the end of this week or next week. We are in daily communication with the Court to ensure we remain informed. 

9/29/26 – Tukwila Municipal Court in King County has confirmed that case filing updates are complete, and order processing has resumed. Our team is still awaiting confirmation from multiple Snohomish County courts that their case filing updates are complete before resuming processing for Snohomish County and Washington Statewide orders.

We will provide additional updates as information becomes available and will confirm once updated case filings have been verified and normal processing can resume.

9/24/26 - Affected courts have not completed updating new case filing information. ETA for completion has been updated to Monday, September 28th. Orders will remain paused until updates by the courts are completed and validated. 


9/9/26 - Beginning September 9, 2026, at 5:00 PM PT through September 21, 2026, at 5:00 AM PT, the primary online index used for Snohomish and King Counties will temporarily stop displaying new case filing information for the courts listed below. As a result, Snohomish County, King County, and Washington Statewide orders will remain paused during this period.

Snohomish County

• Edmonds Municipal Court
• Everett Municipal Court
• Marysville Municipal Court
• Snohomish District Court – Cascade Division
• Snohomish District Court – Everett Division
• Snohomish District Court – Evergreen Division
• Snohomish District Court – South Division

King County

• Tukwila Municipal Court

For King County orders, clients may request that searches be completed excluding Tukwila Municipal Court. If you would like to proceed with this option, please contact support@informdata.com.

Court clerks at Ventura County Superior Court are currently experiencing staffing shortages. At this time, no estimated timeline has been provided for when staffing levels will return to normal. Please expect delays on all Ventura County orders requiring clerk assistance while these staffing challenges persist.

Our team is currently implementing required updates to automation for the primary online index used to process Statewide Michigan orders. In the interim, orders are being completed through manual research. Please expect delays on all Statewide Michigan orders until automation has been fully restored. 

The primary online index for Dougherty County is currently unavailable due to ongoing system issues, impacting our automation capabilities. Orders are being completed through manual research using the in-court Public Access Terminal (PAT). Please expect delays on all Dougherty County orders until access to the online index and automation capabilities have been fully restored. 

Researchers are currently experiencing delays with clerk-assisted file retrieval at the Westchester County Courthouse. At this time, no estimated timeline has been provided for when normal processing times will resume. Please expect delays on all Westchester County orders requiring court file retrieval. 

The primary online index for Hillsborough County is currently experiencing intermittent issues that are impacting our automation capabilities. Please expect delays on all Hillsborough County orders until these issues have been fully resolved. 

The Maine Processing Center is currently experiencing delays in processing civil search requests. At this time, no estimated timeline has been provided for when normal processing times will resume. Please expect delays on all Maine civil orders while these processing challenges persist. 

Justice Court clerks in Prentiss County are currently experiencing staffing shortages, with staffing levels expected to return to normal by Monday, 10/12. Please expect delays on all Prentiss County orders requiring clerk assistance during this time. 

10/6 - Court clerks continue to experience staffing shortages, and no updated timeline has been provided for when staffing levels are expected to return to normal. Our team is actively working with the courts to better understand the anticipated impact on turnaround times for searches requiring clerk assistance. Please expect delays while these staffing challenges persist.

9/17 - Court clerks in Mississippi County are currently experiencing staffing shortages and will have limited availability to assist with search requests until Monday, 9/21. Please expect delays on all Mississippi County orders requiring clerk assistance until staffing levels return to normal.

Recent security updates to the primary online index in Davidson County are currently impacting our automation capabilities. Orders are being completed through manual research while our team implements the necessary automation updates. Please expect delays on all Davidson County orders until automation has been fully restored.

The primary court index for Sandusky County is currently being converted to a new system. At this time, no estimated timeline has been provided for when the conversion will be completed. Orders will remain paused until access to the new system is available. Please expect delays on all Sandusky County orders until the system conversion has been completed and normal processing can resume. 

Our New Hampshire team was made aware of a new online source becoming available. During our initial testing, however, we found that the data currently available through the site is incomplete, including missing case information and identifiers. While the processing center updates information on its site, we anticipate delays of 1–2 weeks for all New Hampshire county criminal searches.

We will continue to validate the site's availability and data. For now, the New Hampshire processing center will continue to be InformData’s primary source for county criminal searches.

The Public Access Terminal (PAT) in Pinal County is currently experiencing intermittent loading issues that are impacting research capabilities. The courthouse supervisor is aware of the issue; however, no estimated timeline has been provided for when full functionality will be restored. Please expect delays on all Pinal County orders while these issues persist. 

9/4/26 - Research has resumed and our team is working to complete all impacted orders. 

8/25/26 - The new case management in Sacramento Superior Court is continuing to have issues impacting research capabilities. At this time, no additional ETA has been provided by the court on when the issues will be resolved. Please continue to anticipate delays on all Sacramento County orders. 



8/18/26 - The Sacramento Superior Court has transitioned to a new case management system, which is currently experiencing issues that are preventing research from being completed. The court currently expects these issues to be resolved by Friday, 8/21. Please expect delays on all Sacramento County orders while these issues persist. 

The Philadelphia courthouse has implemented a new file retrieval limit of 20 file pulls per week. Please expect delays on Philadelphia County orders requiring court file retrieval due to this new limitation. 

Court clerks in San Diego County are currently enforcing a strict five-case pull limit per researcher. Please expect delays on all San Diego County orders requiring clerk assistance. 

Our team is working to update automation for the primary online index across all West Virginia counties. Orders are currently being completed through manual research. Please expect delays on all West Virginia orders until automation has been fully restored.