It was wonderful reconnecting with our peers at the recent PBSA conference in Boston, Massachusetts! We learned a lot about what’s going on in the industry and your businesses, and left feeling energized by the opportunities for growth. We look forward to what the future holds as your trusted partner for reliable, accurate data.
Oh… and speaking of Massachusetts, I’m excited to update you on our Direct-Source Data-enabled performance in the state. Our turnaround times continue to rank among the best in the industry (in fact, we’ve seen recent improvements), and our premium All-District product continues to offer the most comprehensive coverage in the state. Just like the Red Sox hitting home runs, we’re knocking it out of the park!
Why Direct-Source Data is a Game-Changer in Massachusetts
Massachusetts has long been a challenging state for background screening companies and CRAs due to lengthy turnaround times on criminal background checks and a patchwork of sources. In states like Massachusetts where no online access is available, manual, in-person research is essential to ensure thorough criminal background checks.
That’s why we implemented our innovative Direct-Source Data methodology in 2022. By assembling a proprietary research team based in MA, we streamlined the process, improving both speed and accuracy. With advanced technology for queueing, mapping, and tracking, along with our expert local team, we’ve optimized access to data and continue to deliver exceptional performance for our customers.
Adam Abbruzzese, Senior Sales Executive at InformData, sums it up perfectly:
“When I started here, I didn’t even want to sell Massachusetts. The TAT was a disaster because so much clerk assistance was necessary. But everything changed dramatically once we formed our own proprietary research team there. It now checks all three of the major boxes for my clients … affordable pricing, optimum turnaround time, and high-quality data, including an option for district courts.”
If you haven’t explored our All-District MA product option yet, you’re missing out on a premium offering that enables CRAs to search the superior and all district courts in any one jurisdiction across the state—with a single search. This product empowers CRAs to conduct the most comprehensive criminal background checks in Massachusetts, quickly and efficiently.
The Data Speaks for Itself!
Now, let’s talk numbers. Since implementing our Direct-Source Data methodology in MA in ‘22, we’ve continued refining our processes, resulting in impressive improvements in turnaround times across the board.
In recent months, for our Standard MA Product, we’ve reduced overall turnaround time by 47%, currently tracking at a 20-hour overall TAT for September. For our All-District MA Product, we’ve seen a 32% decrease in turnaround time, currently tracking at a 27-hour overall TAT for September. This industry-leading TAT is maintained with a near-perfect accuracy rate of 99.99%. Does it get any better than this!?
Ready to Get Closer to the Data in Massachusetts?
We know it’s been a while since we’ve provided a Direct-Source Data highlight like this. There has been a lot going on at InformData, but rest assured, our Operations team has been hard at work. We’ve continued to push boundaries to deliver faster turnaround times and maintain exceptional accuracy for criminal record data in Massachusetts and beyond.
Want to know how our Direct-Source Data can transform your performance in Massachusetts or other jurisdictions? Contact us today to learn more. Direct-Source Data is ready when you are.
