Pinal County, Arizona. It's the land of breathtaking landscapes and… notoriously difficult background checks. Historically, alongside Maricopa and Pima counties, Pinal has presented major challenges for Consumer Reporting Agencies (CRAs) and background screening companies.
This is why InformData implemented our Direct-Source Data® methodology in Pinal by establishing our own dedicated research team in the area. Since we put boots on the ground, it’s been a continuous improvement process. This involves assessing our performance on a continuous basis to ensure that we consistently exceed customer expectations. Last year, two members of InformData’s leadership team embarked on a “Court Scouting” mission to Pinal. They evaluated our methods by experiencing the process with their own eyes and making recommendations for improvement. Since then, we’ve been working to further streamline our operations and deliver the highest level of service to our customers who order background checks there.
The results have been incredible. As you can see in the accompanying graph, our hit TAT (turnaround time for background checks with records) has continuously decreased month after month. Since the beginning of 2024, we’ve seen a 75% improvement in our hit TAT! Clear TAT has remained consistently minimal, while our overall TAT also showed significant improvement with a 72% decrease. And, of course, we never sacrifice quality for speed. These improvements come with exceptional accuracy – 99.99% for the year so far.
Direct-Source Data: The Secret Weapon
That’s the power of Direct-Source Data! By eliminating layers between CRAs and the data source, we get you closer to the information you need. The result? Faster turnaround times, improved efficiency, and ultimately, a lower total cost of ownership.
Ready to experience the InformData difference in Pinal, Arizona? Contact us today to chat.
