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April 2, 2024 | Data Quality

An Inside Look at Quality at InformData

At InformData, we don’t just deliver data – we deliver confidence. We’ve said time and time again how passionate we are about providing our customers with the most accurate and reliable people data possible. This commitment to quality extends beyond providing an accurate product; it permeates our business from the inside out.

Millions of Searches, 5.0 Sigma

Since the beginning of 2024, we’ve processed 11.3 million searches for our valued CRA clients. This impressive volume showcases the trust you’ve placed in InformData to deliver the insights you need to make informed decisions.

More importantly, we’re proud to announce that we’ve maintained a 5.0 Sigma level, or a 99.98% accuracy rate, throughout this period. Yep! That’s millions of searches delivered flawlessly, meeting our rigorous quality standards.

An Inside Look

Wondering how we achieve this unmatched accuracy? It’s a powerful combination of several factors. It all starts with a culture of quality that permeates every team, individual and process. Every employee understands that what they do matters and that they play a key role in maintaining accuracy and adherence to industry standards.

We also have our Quality Department dedicated solely to implementing and upholding our stringent, in-depth quality controls. Led by Six Sigma Black Belt Matt Hodges, the quality team is made up of over 25 experts, each with daily responsibilities relating to quality assurance and continuous improvement. This team ensures our accuracy surpasses expectations, meticulously investigating any issues that arise and overseeing all auditing and testing procedures with precision.

Furthermore, we eliminate unnecessary layers with our Direct-Source Data® approach. This connects CRAs directly to courts and primary sources, minimizing errors and providing unmatched transparency, speed, and customization. The Six Sigma (6σ) methodology further guides our systematic data improvement and quality management processes, ensuring exceptional accuracy across all our offerings.

What Does This Mean for You?

Our commitment to quality translates to real benefits for you:

  • You consistently receive the data you need, when you need it, with confidence that it’s accurate and reliable.
  • Minimize risk by eliminating costly mistakes.
  • Experience smoother operations and increased efficiency and avoid time chasing down errors.
  • When you trust your data, you can focus on what matters most to you – growing your business, innovating new products, etc.

At InformData, we believe that quality is a journey, not a destination. We are continuously striving to improve our data quality processes and invest in cutting-edge technology to ensure our clients have access to the most quality people data available.

Contact our team of experts to discuss your specific data needs and discover how InformData can be your trusted background screening partner.

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