Note: This is part of a blog series about the critical role a background screening data provider plays in the success of your organization and the importance of thoroughly evaluating key areas of your potential partners. In this blog, Vince Brodt, InformData’s Executive Vice President of Sales and Strategic Accounts, shares his insights on the importance of your data provider having in-depth quality and compliance controls in place.
One mistake on a criminal background screening report can quickly snowball into a legal nightmare, costing your company greatly, both financially and in terms of reputation, putting your business at risk. Why? Because in the world of background screening, data quality is the absolute foundation. It’s what separates reliable data partners from the rest and ultimately impacts the safety of communities and the future of your business.
Because Consumer Reporting Agencies (CRAs) trust a portion of their work to their background screening data providers, choosing the right partner who prioritizes quality is mission-critical. Their accuracy becomes your accuracy – which means that not only does it impact the quality of the information you deliver to your clients, but it also affects your reputation, compliance, and ability to compete in a dynamic marketplace.
But how can CRAs effectively evaluate a data provider's commitment to quality?
The Stakes are High
What it all boils down to is that quality is the cornerstone of our industry. Your customers count on you to deliver accurate data, and in turn, their customers rely on this data to assist in their hiring decisions. Data providers with poor quality standards and no compliance controls or auditing procedures are more likely to send you flawed results that may end up in your clients’ hands or create quality catastrophes. Here are a couple of examples:
Bad data has a domino effect – poor data quality erodes trust, leading to lost clients and damaged reputation; inaccurate data increases the risk of making bad hiring decisions, and erroneous background check results can put lives at risk in certain industries.
Given CRAs’ reliance on background screening data providers, assessing a provider’s dedication to accuracy is imperative before forming a partnership. But accuracy isn’t the only factor to consider. While it’s important, it cannot exist in a vacuum. Turnaround time (TAT) should be considered, as delays can frustrate clients and hamper your competitiveness. Price also plays a significant role, as you need a solution that delivers value without compromising accuracy or TAT. Accuracy, turnaround time and price – the trifecta that makes up quality background screening services. Striking the right balance among these elements is crucial.
Evaluate Your Provider
So, how do you find a data provider that ticks all the boxes? Here are some key qualities to look for:
Accuracy
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Turnaround Time
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Price
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Fast turnaround times and low prices are tempting, but without accuracy, they're ultimately worthless. Strive for the trifecta: speed, affordability, and, above all, accuracy. That's the recipe for true quality.
The InformData Advantage
At InformData, we understand the immense responsibility we hold to deliver impeccably accurate and timely background screening data to our CRA customers. That's why we're committed to providing the highest quality data, delivered with impressive turnaround times at a value-driven price. Here’s how:
The Foundation:
Maintaining Excellence:
And that’s just a brief glimpse into the world of accuracy at InformData. We invite you to compare our commitment to top-notch quality with other data providers. You'll see why CRAs across the nation trust us to deliver the critical information they need with speed and accuracy. Feel free to reach out if you'd like to learn more.
Choose Wisely
Whether you are evaluating InformData or another provider as a potential partner (only a few hard feelings if that’s the case), choosing a data provider is a long-term partnership. We’ve all heard the horror stories of our industry friends who were burned by empty promises. Instead of falling victim to shiny sales tactics and an appealing price, look for a provider who demonstrates their commitment to accuracy through concrete measures and a proven track record. By prioritizing this crucial factor, you can navigate the data provider maze with confidence, ensure the quality of your background screening reports, build trust with your clients, and thrive in the competitive CRA landscape.
Up Next: In the next part of this weekly blog series, Bill Wilder, InformData’s Chief Operating Officer, will explore the importance of your data provider's ability to scale with your growth.
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