Note: This is part of a blog series about the critical role a background screening data provider plays in the success of your organization and the importance of thoroughly evaluating key areas of your potential partners. In this blog, Bill Wilder, InformData’s Chief Operating Officer, shares his insights on the importance of your data provider's ability to scale with your growth.
Imagine finally securing that large client or closing a monumental deal, only to find your data provider is struggling to keep up with the sudden surge in volume. Delays pile up, SLAs are missed, your reputation takes a hit, and you risk losing business. In the fast-paced world of background screening, marked by endless peaks and valleys in demand alongside seasonal fluctuations, scalability is key. This is why choosing a scalable data partner is an absolute must for Consumer Reporting Agencies (CRAs).
Why Scalability Matters
A scalable data partner acts as your growth accelerator, not your roadblock. Here’s what you stand to gain:
It’s important to keep in mind that while scalability is key, it shouldn't come at the expense of other critical components such as data quality, the level of support you receive, and data security. You need a partner who can scale while maintaining impeccable accuracy, delivering exceptional support, and protecting your data. This ensures you're not just meeting volume demands; you're exceeding expectations and delivering the best possible service to your clients.
Evaluate Your Provider
You may be wondering how you know whether your partner can scale with you… Here are a few questions you can have in your back pocket when assessing the scalability of your potential (or current) partner:
Remember, scalability is just one piece of the puzzle. As I mentioned before, you want to ensure your provider isn’t sacrificing other key performance areas when volume picks up. I recommend you dive deeper into those critical areas – take a look at the other blogs in our “How to Evaluate Your Data Provider” series to get expert insights from my colleagues on how you can thoroughly assess your provider's quality practices, researcher testing protocols, business continuity planning and more.
Asking the right questions and evaluating all aspects of the provider's capabilities is crucial before entering into a partnership.
InformData: Built to Scale with You
At InformData, we understand the challenges of scaling your background screening business among fluctuating demands. That’s why we've invested in technology, processes, and people to ensure seamless growth alongside our partners. In 2023, we hit a record number of almost 56 million searches, all while achieving a 5 Sigma score. Here’s how we deliver:
Our ace in the hole? Our Direct-Source Data® methodology. By removing the layers between CRAs and the data they need, we boost efficiency, reduce turnaround time, enhance reliability, and increase data security. In other words, we’re primed and ready to scale.
If you’d like to discuss how we can help you achieve your growth goals, reach out to our team.
Scale with Confidence
Choosing a data provider isn't just about surviving; it's about thriving in a dynamic industry where the volume fluctuations never end. With the right partner by your side, you can navigate the rise and fall with confidence, ensuring sustained success and growth no matter what comes your way.
Join me and my industry expert colleagues at our upcoming webinar, "The Background Check on Your Background Screening Data Provider: How to Choose the Right Partner," for expert insights and actionable advice that will empower you to navigate this critical decision-making process with confidence.
Up Next: In the next (and last!) part of this weekly blog series, Nick Fishman, InformData's Chief Marketing Officer, will share his insights on increasing examples of the supply chain competing with CRAs.
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