Be Informed Blog

Why Have Verifications Become So Complex?

Written by Danny O'Toole, Chief Product & Data Officer | Jul 30, 2026, 5:36:05 PM

Verifications have always served a straightforward purpose: confirming that what a person claims about themselves, including where they worked, what they studied, and the credentials they hold, is actually true, so companies can make an important decision with confidence.

That purpose hasn't changed. What has changed is everything surrounding the verification process.

Consumer reporting agencies (CRAs) and companies managing verification programs now balance rising third-party verification costs, tighter turnaround expectations, growing international requirements, pressure to improve verified rates, and increasing concerns about employment fraud. The harder question isn't whether verification itself has become more complicated. It's why managing verifications has.

Verification Programs No Longer Look Alike

Verifications have traditionally relied on consistent processes. A request comes in, information is gathered, results are delivered, and the process repeats.

Today, verification programs rarely look the same from one company to the next, and often not even from one client to the next. For example, a CRA managing verifications on behalf of dozens of end clients may need a different number of attempts before escalation for one client, different reporting and notes preferences for another, and an entirely separate set of rules for handling international cases, current-employment verification, or missing information for a third. As a result, what counts as a standard workflow increasingly depends on the client or their industry rather than the provider.

These differences aren't unusual. They reflect the way verifications have become more closely tied to each company's hiring practices, compliance obligations, client expectations, and operational priorities.

As those requirements become more specialized, what works well for one company may create unnecessary friction for another.

Managing Complexity at Scale

Adapting to each company is only half of what's changed. The other half is what happens when that complexity has to scale.

Verifications traditionally relied on a combination of research, outreach, follow-up, and review. That's manageable for a smaller, more uniform program, but becomes harder to sustain as those same processes are applied across a growing volume of requests.

Companies need verification systems that can carry that complexity as volumes grow, without relying on increasingly manual coordination to hold it together.

That changes what companies need from a verification provider. Verification programs need to adapt to how each company actually operates, not the other way around.

A Different Foundation for Verifications

Both changes point to the same underlying shift. The challenge is no longer simply completing individual verifications. It's building verification programs that can adapt to each company's business needs while delivering consistent outcomes at scale.

That's the thinking behind the latest evolution of InformData's verifications offering. Delivered through InformData Connect, the platform that powers InformData's network for verifiable people data, these capabilities help companies adapt verification programs to the way they actually operate.

Configurable workflows let companies tailor handling rules, attempt cadence, and escalation paths around their own program. Automation and advanced data modeling help carry that complexity at scale, so consistency doesn't depend on manual review. Beyond domestic verifications, expanded international capabilities built on the same configurable workflows and delivery standards let companies manage global programs through a single trusted partner.

The goal isn't simply to complete verifications faster. It's to reduce friction throughout the process, strengthen trust in verification outcomes, and help companies make more confident decisions.

To learn more about the latest evolution of InformData's verifications offering, read our press release: InformData Reimagines Verifications to Improve Speed, Flexibility, and Cost Efficiency